Accountability & Execution: Accountability is a part of our organization. By following through on our commitments, we enhance our confidence in one another, our customers, and our patients. Following through is the foundation of trustworthiness, trust, teamwork and success.
Speed of Action: Our performance and results are facilitated by a decision-making process that is rapid, fact-based, and flexible. We win by making today matter.
Patient/Customer Centricity: Each referral is a privilege. The satisfaction of our patients, referral partners, health plan partners, and colleagues is the center of everything we do.
Collaboration/Teamwork: Collaboration and teamwork among peers, departments, customers, and vendor partners is critical to our near- and long-term success.
Teammate Diversity & Development: Our teammates are our single most important asset. We include teammates who come from diverse backgrounds and perspectives, and grow our teammates’ talents and strengths through professional growth so they are able to contribute in a more meaningful way and be successful. We are lifelong learners.
Candor: We have an atmosphere of candid, solutions-oriented communication where teammates are encouraged to openly share ideas and feedback in a forthright manner. True candor results in improved decision-making and enhances the organization’s overall business intelligence.
Fiduciary Discipline: No organization has unlimited resources; therefore, we use and apply our assets to achieve the highest return on investment of resources – our time, talents, and treasures.
Boundarylessness: We have an organizational culture that embraces innovation and pursues the best practices through cross-departmental collaboration and teamwork, regardless of their origin, to speed up organizational learning and advancement. We will continue to be constructively discontent.
Risk Tolerance/Entrepreneurialism: Our atmosphere of thoughtful and deliberate entrepreneurialism leads to improved profitability, lower costs, reduced waste, and higher customer satisfaction.
Innovation: We consistently innovate our services, processes, and use of technology to create predictable and consistent experiences for our patients, customers, and industry. Appropriately applied innovation creates powerful leaps in value for our organization.
Fun: Having fun is a part of our everyday lives. Having an organizational culture where teammates enjoy themselves by developing friendships, engaging with one another in a community environment, and experiencing a relaxed yet productive atmosphere is vital to our organizational health.
To transform the patient's experience in the home.
To be the architect of the home infusion industry.
To become the most dynamic and innovative, referral partner and patient centric organization in the industry.
To be the destination of choice for the home infusion industry.