- Happy Patient - Horsham, PA Branch
Your Insurance Authorization Specialist spent hours with me and Aetna on the phone because Aetna insisted that we were not covered for your services to my home to infuse my husband and would not give authorization. Meanwhile, we were pressed for time because my husband was coming home from the hospital the next day. At the end of the day the situation was still not resolved. Danielle assured me that we were definitely covered and not to worry and she was right. We had no problems with the insurance thereafter as I hope your organization didn’t either.